WHERE ARE YOU LOCATED?
WE OPERATE AT BUHLOW LAKE IN PINEVILLE, LOUISIANA. DETAILED DIRECTIONS AND PARKING INFORMATION ARE PROVIDED UNDER THE 'VISIT US' TAB.
WHAT TYPES OF RENTALS DO YOU OFFER?
WE CURRENTLY OFFER SINGLE AND DOUBLE KAYAKS, PEDAL BOATS, AND STAND-UP PADDLEBOARDS (SUP) RENTALS. LIFE JACKETS ARE INCLUDED WITH EVERY RENTAL.
HOW DO I BOOK A RENTAL?
ALL BOOKINGS CAN BE MADE ONLINE THROUGH OUR WEBSITE. CHOOSE YOUR RENTAL, TIME SLOT, AND ANY ADD-ONS YOU’D LIKE. RESERVATIONS ARE REQUIRED.
WHAT ARE YOUR HOURS OF OPERATION?
WE’RE OPEN DAILY FROM 10 AM TO 7 PM. HOURS MAY VARY BASED ON WEATHER, LAKE AVAILABILITY, AND SEASON. PLEASE CHECK OUR SITE OR SOCIAL MEDIA FOR UPDATES.
DO I NEED TO SIGN A WAIVER?
YES, ALL PARTICIPANTS ARE REQUIRED TO SIGN A DIGITAL WAIVER BEFORE USING ANY RENTAL EQUIPMENT — WITH THE EXCEPTION OF MINORS.
IS THERE AN AGE LIMIT?
PARTICIPANTS MUST BE AT LEAST 18 YEARS OLD TO RENT ON THEIR OWN. CHILDREN UNDER 18 MUST BE ACCOMPANIED BY AN ADULT.
WHAT SHOULD I BRING?
WHAT SHOULD I BRING?
A PHOTO ID OR DRIVER'S LICENSE IS HELD FOR EACH BOAT. WE ALSO RECOMMEND BRINGING WATER, SUNSCREEN, A HAT, AND A TOWEL. WATERPROOF PHONE CASES AND DRY BAGS ARE ALSO HELPFUL.
ARE PADDLES AND LIFE JACKETS (PFD) PROVIDED?
YES - WE PROVIDE PADDLES AND LIFE JACKETS WITH ALL RENTALS. THIS IS NO ADDITIONAL COST.
WHAT SHOULD I WEAR?
WEAR WATER-FRIENDLY CLOTHING.
CAN I BRING MY DOG?
YES, DOGS ARE ALLOWED ON OUR BOATS AT YOUR OWN RISK. PLEASE BRING A DOG LIFE JACKET AND CLEAN UP AFTER YOUR PET.
WHAT HAPPENS IF IT RAINS OR STORMS?
SAFETY IS OUR TOP PRIORITY. IF WE MUST CANCEL DUE TO WEATHER, YOU WILL RECEIVE A CREDIT WITH THE OPTION TO RESCHEDULE.
DO YOU OFFER GROUP RATES OR PARTY PACKAGES?
YES! WE LOVE HOSTING GROUP OUTINGS, BIRTHDAYS, AND TEAM-BUILDING EVENTS. CONTACT US FOR GROUP RATES AND CUSTOMIZED PACKAGES.
CAN I CANCEL OR RESCHEDULE MY BOOKING?
WE UNDERSTAND THINGS HAPPEN — GUEST ARE ALLOWED TO CANCEL AND RESCHEDULE. GUESTS WILL BE PRVOIDED A CUSTOM CODE TO USE IN THE FUTURE. NO REFUNDS WILL BE ISSUED..
DO YOU OFFER ANY ADD-ONS OR EXTRAS?
YES, ALL ADD-ON ITEMS WILL BE LISTED DURING BOOKING.
IS ALCOHOL ALLOWED?
FOR YOUR SAFETY AND THE SAFETY OF OTHERS, ALCOHOL IS NOT PERMITTED ON ANY RENTED EQUIPMENT.
DO YOU OFFER INSTRUCTION FOR BEGINNERS?
ABSOLUTELY! WE PROVIDE A QUICK ORIENTATION BEFORE YOU HEAD OUT, AND OUR TEAM IS HAPPY TO GIVE TIPS FOR FIRST-TIMERS.